How much do people remember
How did you make your customers feel? Lasting impressions last, so do not waste them.
Disposable Plastics Reminder
Businesses such as fast food retailers, sandwich bars, care homes and retailers are being urged to start preparing for a ban on certain single-use plastic items, due to come into force on 1 October. The ban will include single-use plastic plates, … Continued
What is good customer service?
S.M.I.L.E.
See your customer.
Make them feel welcome.
Interest them.
Let them know you care – what else can you do?
Benefits of A Mystery Shopper / Auditor:
Further Benefits of 5-Star Service. We provide a customised solution and will show you ways to improve your service standards consistently. We can endeavour to prevent negative online reviews. We can work with you to identify opportunities to add value, … Continued