Giving you the key to your customers' satisfaction
The recent trend of local hospitality venues implementing “compulsory” service charges has raised concerns among customers. While businesses are understandably seeking ways to address rising costs, this approach often leaves a negative impression. Lasting impressions last. One particularly disheartening aspect … Continued
How did you make your customers feel? Lasting impressions last, so do not waste them.
S.M.I.L.E.
See your customer.
Make them feel welcome.
Interest them.
Let them know you care – what else can you do?
